How Many of These Difficult Behaviors
Would You Like to Defuse?
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Tank Behavior … when someone is confrontational, pointed and angry, ready to blast you with a barrage of verbal insults
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Sniper Behavior … when someone delights in making you look foolish through the use of rude comments, biting sarcasm and well-timed eye rolling, to your face or behind your back!
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Grenade Behavior … the tantrum when someone explodes without warning into unfocused ranting and raving that has nothing to do with the present circumstances
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Know-It-All Behavior … they know 99% of everything and 0% tolerance for correction and contradiction, and of course will not listen to your clearly inferior ideas.
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Think-They-Know-It-All Behavior … when someone doesn’t know what he’s talking about, but who can fool enough people enough of the time (and enough people all of the time) to get the attention he desperately craves
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Yes Behavior … when someone says “yes” to avoid confrontation and please people, but then becomes resentful when she’s left with no time for herself
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Maybe Behavior … when someone procrastinates on making decisions in the hopes that a better choice will appear, but waits so long that the decision makes itself
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Nothing Behavior … when someone refuses to give you any feedback, verbal or otherwise
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No Behavior… when someone is so mired in futility, hopelessness and despair that everything appears doomed to fail
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Whining Behavior … when someone is constantly miserable – and wants you to share in the misery
If you have to deal with people exhibiting one or more of these difficult behaviors in your life – and you’re tired of feeling frustrated, angry, blindsided, depressed or hopeless when dealing with people, I have good news!
Because, first of all …
You’re Not Alone
Unfortunately, most people don’t know exactly how to deal with people who behave badly. So they do one or more of the following:
:
¦ Minimize contact with the problem person. When a co-worker blows up and has a temper tantrum worthy of a 2-year-old, we learn to avoid that person as much as possible … or at least steer clear of situations that might spark another blow-up.
¦ Get angry. When someone’s problem behavior drives us nuts … we let ‘em know. Although letting off some steam certainly puts the other person on full alert that you’re not happy with their behavior, this plan backfires in the long-run because it gives you a reputation as a loose cannon.
¦ Avoid the situation. We figure that it’s easier to avoid the person altogether, so we modify our expectations, needs, or the way we work. For example, if Mary agrees to help out all the time, but rarely meets her commitments on time, you might figure it’s faster just to do the work yourself. If Joe has a fit every time you ask for help, you learn to go without assistance or ask someone else to do the work Joe should be helping with.
Sounds familiar, doesn’t it?
But as you’ve probably realized, none of these approaches really work. Because they usually result in 1 or more of the following situations.
¦ You’re frustrated and aggravated when you have to deal with the people you can’t stand.
¦ You’re stressed out by the conflict … and the stress is taking a toll on your physical and emotional health.
¦ Your workload is increasing … because you either can’t find someone you can delegate to without listening to boatloads of whining … or you can’t trust them to get the job done.
¦ Morale drops … because employees who know how to behave like responsible adults are punished when other people get to shirk their responsibilities and verbally bully the rest of the staff.
¦ Productivity plummets. Because you have to waste hours every day dealing with problem behavior.
If you’re tired of letting other people’s bad behavior impact your happiness, productivity and even health, good news…
I can help.